1. Who We Are
Hemerge Support Services (“Hemerge,” “we,” “us,” or “our”) is a business consulting firm based in Accra, Ghana, offering accounting, tax, audit, payroll, business registration, and training services. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage us for services.
2. Information We Collect
We may collect the following types of information:
- Contact form submissions: name, email address, phone number, and any message details you provide.
- Client engagement information: business and financial details you share with us in the course of providing accounting, tax, payroll, audit, or advisory services.
- Website usage data: basic technical information such as browser type and pages visited, which may be collected automatically by our hosting provider.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through our contact form.
- Provide, manage, and improve the services you engage us for.
- Meet our legal, regulatory, and professional obligations, including statutory filings made on your behalf.
- Communicate with you about your account, engagement, or services.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Regulatory and government bodies where required to deliver a service (for example, the Ghana Revenue Authority, SSNIT, or the Office of the Registrar of Companies).
- Service providers who help us operate our business (for example, our contact form and hosting providers), under obligations to protect your information.
- Where required by law or to protect our legal rights.
5. Data Retention
We retain personal and client information for as long as necessary to provide our services and to meet legal, regulatory, and professional record-keeping obligations.
6. Your Rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
7. Contact Us
For questions about this Privacy Policy, contact us at hello@hemerge.com.